At The Gentleman Farm, we work hard to ensure your order arrives quickly, safely, and in excellent condition.
Order Processing
Orders are typically processed within 1–3 business days after purchase. During periods of high demand, seasonal promotions, holidays, or unforeseen circumstances, processing times may be extended.
Once your order has been shipped, you will receive a confirmation email containing tracking information, if available.
Shipping Methods & Carriers
We may ship orders directly or through trusted third-party fulfillment partners. Shipping carriers may include USPS, UPS, FedEx, DHL, or other qualified delivery providers depending on destination, package size, and service availability.
Available shipping options, estimated delivery times, and shipping charges will be displayed during checkout.
Delivery Estimates
Delivery timeframes provided at checkout are estimates only and are not guaranteed. Actual delivery times may vary due to carrier delays, weather events, customs processing, peak shipping seasons, or other circumstances beyond our control.
International Shipping
For international orders, customers are responsible for any applicable customs duties, taxes, import fees, brokerage fees, or other charges imposed by their local government. Delivery timelines may vary based on customs clearance procedures.
Lost, Delayed, or Damaged Shipments
While we carefully package every order, The Gentleman Farm is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or other events outside our control.
If your package arrives damaged or appears lost in transit, please contact us promptly at sales@thegentlemanfarm.com so we can assist in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. The Gentleman Farm is not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have questions regarding shipping, tracking, or delivery, please contact us at:
sales@thegentlemanfarm.com
